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Testimonials

"I would absolutely recommend Candle Culture! I just got my first purchase in the mail today and to say I AM IN LOVE would be an understatement!! The smells are AMAZING! I got the Essence Whipped Shea Body Butter, Sweetest Thing Sugar Scrub, and the Honey Lavender Room and Linen mist. WOW y'all!! It's just one of those things that you need to try for yourself to believe it!!"

-Aimee

"I love my box, everything smells so good!!! This Teakwood is by far my favorite! I pray many blessings to you both and your business!!"

-Nagoya

"So in love!!! Candle Culture got my house smelling peaceful and sexy AF!!! I didn't get enough!"

- Tina

"These candle smell so good!!!! The shipping was extremely fast and the communication was amazing!!!! I can't wait to order more!!!"

-Brandon

"Smells amazing and a few sprays of the sheet spray lasts for days!"

-Octavia

FAQ

SHIPPING & DELIVERY

Most orders are shipped within 7-14 business days unless something or all of the items are out of stock. We make everything fresh so that when your get your products you have the confidence of knowing it has been freshly handmade and not old inventory in a dusty warehouse.

Custom orders that require filling - May take additional time, depending on scheduling. If you need your order quickly, please reach out to us at 623-252-6193.

 

RETURN & REFUND POLICY

No Refunds. We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at candleculture.az@gmail.com with details of the product and the defect. We will provide you with the address to send your consider defective item via e-mail.

Upon receipt of the returned product, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.

TRACKING YOUR ORDER

We making tracking your order super easy and convenient!  

Once your shipping label has been created you will receive an email with the carrier and tracking information. We usually ship all our products via UPS or USPS.

 

100% SECURE ORDERING 

We promise that all purchases are made through secure payment options.

As part of our secure payment, your credit card number, expiry date and cryptogram are encrypted in the transmission to protect you and ensure that no data flows in the clear via the internet.